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SENIOR MANAGER, SITE RELIABILITY ENGINEERING - 4298618007
Bengaluru, INDAbout Zscaler
Serving thousands of enterprise customers around the world including 40% of Fortune 500 companies, Zscaler (NASDAQ: ZS) was founded in 2007 with a mission to make the cloud a safe place to do business and a more enjoyable experience for enterprise users. As the operator of the world’s largest security cloud, Zscaler accelerates digital transformation so enterprises can be more agile, efficient, resilient, and secure. The pioneering, AI-powered Zscaler Zero Trust Exchange platform protects thousands of enterprise customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.
Named a Best Workplace in Technology by Fortune and others, Zscaler fosters an inclusive and supportive culture that is home to some of the brightest minds in the industry. If you thrive in an environment that is fast-paced and collaborative, and you are passionate about building and innovating for the greater good, come make your next move with Zscaler.
Our Engineering team built the world's largest cloud security platform from the ground up, and we keep building. With more than 100 patents and big plans for enhancing services and increasing our global footprint, the team has made us and our multitenant architecture today's cloud security leader, with more than 15 million users in 185 countries. Bring your vision and passion to our team of cloud architects, software engineers, security experts, and more who are enabling organizations worldwide to harness speed and agility with a cloud-first strategy.
We're looking for an experienced Senior Manager, Site Reliability Engineer to join our SRE, Platform & Tooling team. Reporting to the Senior Director, you'll be responsible for:
- You will oversee an experienced group of engineers responsible for developing the infrastructure, tools, services, and platforms that power Zscaler's cloud operations.
- You will drive projects to enhance observability, automation, and reliability, and foster a culture of continuous improvement.
- You will collaborate with cross-functional teams to ensure the delivery of high-quality, scalable services, while mentoring and developing your team members.
Job Location - Bangalore / Hyderabad
What We're Looking for (Minimum Qualifications)
- 8+ years of experience in software development, Cloud-SRE/DevOps/System Engineering Field, with at least 2 years in a Managerial role.
- Technical Skills: Proficiency in SRE and software development, with a understanding of infrastructure management, observability, automation, and deployment.
- Proficiency in Python, Go, and Shell scripting, with expertise in Linux and FreeBSD. Development experience with front-end frameworks like React/Angular (UI) and back-end technologies such as Java, Python, Java Spring Boot, and Node.js. Experienced in using OpenTelemetry, Prometheus, Grafana, ELK stack, Terraform, Puppet, Ansible, Docker, Kubernetes, and other SRE tools.
- Oversee the design of scalable portals and AI Co-Pilot solutions to support data-driven decision-making and operational efficiency. Collaborate with product, operations, and security teams to integrate and deploy new tools and features, ensuring seamless operations.
- Strategic Planning: Develop and implement strategic plans for SRE Platform and Tooling, aligning with Zscaler's goals and technological advancements.
What Will Make You Stand Out (Preferred Qualifications)
- Bachelor's degree in computer science, a related technical field, or equivalent practical experience.
- Oversee the design, implementation, and management of scalable and reliable infrastructure solutions to support Zscaler's cloud services, while improving the development of systems for monitoring, logging, tracing, and alerting. Promote automation and orchestration across the organization.
- Lead efforts to maintain and evolve CD platforms and configuration management tools, ensuring minimal human intervention and streamlined operations, while promoting Chaos Engineering practices to enhance resilience and scalability within our infrastructure and applications.
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At Zscaler, we believe that diversity drives innovation, productivity, and success. We are looking for individuals from all backgrounds and identities to join our team and contribute to our mission to make doing business seamless and secure. We are guided by these principles as we create a representative and impactful team, and a culture where everyone belongs. For more information on our commitments to Diversity, Equity, Inclusion, and Belonging, visit the Corporate Responsibility page of our website.
Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:
- Various health plans
- Time off plans for vacation and sick time
- Parental leave options
- Retirement options
- Education reimbursement
- In-office perks, and more!
By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.
Zscaler is proud to be an equal opportunity and affirmative action employer. We celebrate diversity and are committed to creating an inclusive environment for all of our employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status or any other characteristics protected by federal, state, or local laws.
See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link.
Pay Transparency
Zscaler complies with all applicable federal, state, and local pay transparency rules. For additional information about the federal requirements, click here.
Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.