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PEOPLE SERVICES SPECIALIST - 4357915007
Remote - London, UKAbout Zscaler
Serving thousands of enterprise customers around the world including 40% of Fortune 500 companies, Zscaler (NASDAQ: ZS) was founded in 2007 with a mission to make the cloud a safe place to do business and a more enjoyable experience for enterprise users. As the operator of the world’s largest security cloud, Zscaler accelerates digital transformation so enterprises can be more agile, efficient, resilient, and secure. The pioneering, AI-powered Zscaler Zero Trust Exchange platform protects thousands of enterprise customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.
Named a Best Workplace in Technology by Fortune and others, Zscaler fosters an inclusive and supportive culture that is home to some of the brightest minds in the industry. If you thrive in an environment that is fast-paced and collaborative, and you are passionate about building and innovating for the greater good, come make your next move with Zscaler.
Job Description:
We are currently seeking a People Services Specialist to join our team as we continue to expand our growing People & Culture Function. This role will help to support our global People Services team and employees around the world. The ideal candidate will have the opportunity to support and transform our regional processes, enhance our operations, and provide excellent support to our employees. This role reports to the Manager, People Services Team in EMEA.
Responsibilities:
- Provide a frustration-free employee experience through operational excellence and timely inquiry management
- Operate as primary resource for employee requests through internal ticketing system (ServiceNow)
- Manage daily administration of employee data in our internal HRIS and various support systems
- Support the growth of the EMEA People Services Center of Excellence
- Support cross functional programs between operations, payroll and internal P&C teams, while creating opportunities to transform current processes
- Assist in the transformation of the People Ops department through project-based initiatives as Zscaler continues to scale
Minimum Qualifications:
- Experience working in human resources is required, with added benefit if you have familiarity with People Operations or HR technologies
- Experience with supporting employees through a ticketing software (i.e ServiceNow)
- Excellent written and verbal communication skills
Preferred Qualifications:
- Experience supporting HR functions across multiple EMEA countries
- A passion for organisational culture, design the future of work and human-centric People strategies
- Strong Excel skills
- Proficiency in another European language is an asset
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At Zscaler, we believe that diversity drives innovation, productivity, and success. We are looking for individuals from all backgrounds and identities to join our team and contribute to our mission to make doing business seamless and secure. We are guided by these principles as we create a representative and impactful team, and a culture where everyone belongs. For more information on our commitments to Diversity, Equity, Inclusion, and Belonging, visit the Corporate Responsibility page of our website.
Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:
- Various health plans
- Time off plans for vacation and sick time
- Parental leave options
- Retirement options
- Education reimbursement
- In-office perks, and more!
By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.
Zscaler is proud to be an equal opportunity and affirmative action employer. We celebrate diversity and are committed to creating an inclusive environment for all of our employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status or any other characteristics protected by federal, state, or local laws.
See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link.
Pay Transparency
Zscaler complies with all applicable federal, state, and local pay transparency rules. For additional information about the federal requirements, click here.
Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.